Refund and Return Procedures

At Srqsarasota Patio Furniture we place great importance on customer satisfaction This policy explains when returns or refunds for seed orders may be requested and how the process is handled in a clear and reasonable manner

Section 1 Eligibility for Refunds

Refund requests must be submitted within 15 days from the delivery date All of the following conditions must be met

1 Seeds must remain unopened unused and in original condition
2 Original packaging must be complete and undamaged
3 Products must not be custom made or marked as final sale
4 Seeds must not show damage caused by improper storage or handling after delivery
5 Full refunds apply when the issue is our responsibility including incorrect items shipping damage or delivery mistakes

Section 2 How to Submit a Refund Request

To begin a refund request please contact customer support within 15 days of delivery

Email Contact
info@srqsarasotapatiofurniture.shop

Please provide

1 Order number
2 Short explanation for the refund request
3 Clear photos if the seeds are damaged or incorrect

Requests are reviewed promptly and a response is provided within 1 business day If approved return instructions and the return address will be shared when applicable

Section 3 Return Shipment Process

Once approval is given returned items must be shipped within 3 days

1 A trackable shipping method is required
2 Returned seeds will be inspected upon receipt
3 Refunds are issued within 2 business days after inspection
4 Refunds are sent to the original payment method

Section 4 Shipping Cost Responsibility

1 For returns based on personal reasons such as change of mind original shipping charges are not refundable
2 Return shipping costs are the responsibility of the customer in these cases
3 When returns result from defects incorrect items or shipping errors Srqsarasota Patio Furniture covers all related shipping costs
4 Customers should retain tracking information until the refund is fully completed

Section 5 Additional Conditions

1 Refund requests submitted after 15 days may be refused
2 Requests that do not follow this procedure may not be accepted
3 Returns damaged due to poor packaging may be ineligible for refunds

If you have questions or need assistance please contact info@srqsarasotapatiofurniture.shop Our team is committed to resolving refund matters efficiently and fairly.

Contact Us‌

Company Name: SRQ SARASOTA PATIO FURNITURE REPAIR,LLC

Address:6037 17TH ST E BRADENTON FL 34203

Ein:33-1257963

Phone: +1 (614)302-1931

Email: info@srqsarasotapatiofurniture.shop

Monday through Friday from 8:00 AM to 6:00 PM (Pacific Time)

We will respond within 24 hours.