Product Exchange Policy

At Srqsarasota Patio Furniture we prioritize delivering seeds in excellent condition If you encounter any problem upon delivery this policy explains how we handle exchanges promptly and fairly

Eligibility for Exchange

Exchanges may be granted in the following cases

1 Seeds damaged during shipping
2 Incorrect seed variety or quantity received
3 Seeds that are clearly defective or unusable on arrival

Issues caused by improper storage handling planting or use after delivery are not eligible for exchange

Exchange Limitations

Exchanges will not be accepted for

1 Changes of mind including preferences in color size flavor or growth expectations
2 Germination failures caused by environmental or planting factors
3 Requests made more than 15 days after delivery
4 Items marked as Final Sale or Non Returnable

How to Request an Exchange

Step 1 Contact Customer Support

Email info@srqsarasotapatiofurniture.shop within 48 hours of receiving your order Include

1 Order number
2 Detailed explanation of the issue
3 Photos of seeds and original packaging

Step 2 Review Process

Our team will review your request and respond within 1 business day with approval status and instructions on whether a return is required

Step 3 Return Procedure If Required

If a return is necessary

1 We will provide the return shipping address
2 The return package must be sent using a trackable method

Step 4 Replacement Shipping

Once returned seeds are received and inspected we will dispatch replacements within 2 business days Tracking details will be emailed upon shipment

Shipping Cost Responsibilities

1 If the exchange is due to our error such as damaged or incorrect seeds Srqsarasota Patio Furniture covers all shipping expenses
2 For other approved exchanges customers are responsible for return and reshipping fees

Packaging Requirements

1 Original packaging must be retained to protect seeds during return shipping
2 Exchanges may be declined if returned seeds arrive damaged due to inadequate packaging

For additional support please contact our customer support team.

Contact Us‌

Company Name: SRQ SARASOTA PATIO FURNITURE REPAIR,LLC

Address:6037 17TH ST E BRADENTON FL 34203

Ein:33-1257963

Phone: +1 (614)302-1931

Email: info@srqsarasotapatiofurniture.shop

Monday through Friday from 8:00 AM to 6:00 PM (Pacific Time)

We will respond within 24 hours.